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Supervisor - Policy and Procedure

To develop and document standard operating procedures for all functions of the bank. Liaise with various stakeholders for Procedures review and accommodate the feedback and signoffs. Ensure procedures...

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Quality Assurance Officer

Facilitate the implementation of this SAS system by managing all aspects including the User / Technology interface. Participate and lead the QA review. Participate in reviews of assigned auditable...

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Quality Assurance Officer

Implementation of Quality Program within the Bank. Comprehensive Quality Assurance of all technology solutions being deployed in the Bank and Systems audit for effectiveness, efficiency and control....

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Quality Assurance Head

Job Summary:The role of the Quality Assurance [QA] head is to oversee the service quality standards and benchmarks across the bank and align quality of products, services and systems to the bank...

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Post Installation Services

Overlook on all maintenance work and process as well as highlight repetitive errors to concerned divisions.Keep a record of problems found and report it to the concerned dept.Check adherence to quality...

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Customer Service Manager-Omani National

Job Purpose:Managing the customer service functions of the branch by ensuring the delivery of quality service to customers and always maintains operational controls. Ensure sales targets are met and...

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Senior Manager- Quality Assurance

Develop, implement and maintain controls to ensure that the bank’s performance in terms of service quality can be monitored and maintained at the highest levels.Manage the development and...

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